Leads scattered across 6 places
Camera DMs, Magicbricks portal, 99acres dashboard, Housing.com inbox, walk-in registers, the agent's personal WhatsApp. No single view.
All solutions
Real estate
From IG ad click to site visit booked.
Stop chasing leads across 4 phones, 2 spreadsheets, and 6 portals. BotSync brings every real-estate enquiry — Camera, 99acres, Magicbricks, Housing, walk-ins, your website — into one WhatsApp pipeline, qualifies it automatically, and books the site visit in-chat.
Qualifies BHK, budget, localityRoutes by projectIn-chat site visit
IG ad · Andheri 3BHK
app.botsync.in/inbox · Rohan Mehta
Hi, saw your IG ad — looking for a 3BHK in Andheri West. What's the price?
Rohan · 11:02
Aurora drafted a reply
Project-awareHi Rohan! For 3BHK in Andheri West we have Skyline Andheri (₹3.2–3.8 Cr) and Marina Heights(₹4.1–4.6 Cr). To recommend the right one — what's your budget range and is this for end-use or investment?
3BHK · Andheri W2 matching projects
Stage → QualifyingWill route to: Anand R. (Andheri)
Used by brokers and developer sales teams across Mumbai · Pune · Bangalore · NCR · Hyderabad — one CRM for every project
Why real-estate teams break their CRM
Generic CRMs weren't built for property leads
Salesforce and Zoho assume a B2B funnel — long, structured, sales-rep-owned. Real estate is faster, messier, and lives entirely on WhatsApp. You need a CRM that thinks in BHKs, projects, and site visits — not opportunities and quotes.
Agents waste calls on unqualified leads
Someone asks “3BHK price?” — agent calls without knowing budget, BHK, locality, or timeline. 80% of the call is qualification.
Site visits drop off after first message
By the time the agent replies, the lead has already booked a visit with the next developer. First-response speed kills your conversion.
Lead journey on BotSync
From first message to site visit in one workspace
BotSync mirrors the actual flow of a real-estate enquiry — not the B2B sales funnel generic CRMs were modelled on.
01
Lead arrives from any source
IG ad reply, 99acres portal webhook, Magicbricks form, walk-in form, website widget, manual import — every channel lands in one inbox.
02
Aurora qualifies in WhatsApp
Budget, BHK, locality, end-use vs investment, financing need, timeline — collected in 4-5 messages, never pushy.
03
Routed by project / locality
Andheri lead → Andheri agent. Pune buyer → Pune team. The right human picks up with the full context already gathered.
04
Site visit booked in-chat
Aurora shares slot picker once qualification is done. Google Calendar synced. Reminders sent 24h / 1h / at-start.
Portal capture
99acres, Magicbricks, Housing — into one CRM
Portal leads stop dying inside vendor dashboards. BotSync ingests them via webhook, attaches the source automatically, and starts the WhatsApp qualification within seconds.
- Webhook endpoints for 99acres, Magicbricks, Housing.com
- Camera & Facebook lead-ad replies in the same inbox
- Website widget + hosted enquiry forms for direct traffic
- Walk-in capture form on the mobile app — no separate register
- Source preserved on every lead for reporting
Lead sources · last 30d
1,192 totalCamera / Facebook ads412
99acres / Magicbricks318
Housing.com webhook204
Website widget + forms186
Walk-in & manual import72
Every lead carries its source into the funnel — see what 99acres really converts vs IG.
Project-aware AI
Aurora knows your projects — not the whole market
Upload your project sheet, brochures, price grid, RERA details. Aurora answers using only your inventory — no inventing prices, no quoting competitors, no hallucinating layouts.
- Per-project knowledge documents (brochures, price grid, FAQs)
- Safe-fact guard refuses to invent prices or layouts
- Configurations are matched to inventory live
- Compliance-aware — won't commit to RERA, title, or possession dates
Project knowledge
12 docsskyline-andheri-pricing.pdf
Skyline Andheri
skyline-andheri-brochure.pdf
Skyline Andheri
marina-heights-floorplan.pdf
Marina Heights
kalpataru-pune-pricing.pdf
Kalpataru Pune
rera-numbers.docx
All projects
Never say: guaranteed possession dates · RERA approval timelines · legal title commitments
Routing by locality / project
Right lead, right agent — automatic
Each project or locality gets its own owner pool. Andheri buyers go to the Andheri team. Premium budget goes to senior counsellors. Round-robin keeps load fair.
- Routing rules on locality, project, budget range, or source
- Owner pools per project / region
- Round-robin within a pool to balance load
- Manual reassignment with one tap from the lead profile
Routing rules
ActiveSkyline Andheri
Andheri W · Juhu
Marina Heights
Bandra W · Worli
Kalpataru Pune
Baner · Wakad
Premium · ₹4 Cr+
Any
Round-robin within each pool. Premium budgets always go to senior counsellors first.
Site visit + follow-up
Book the visit. Then don't lose the lead.
Once Aurora confirms readiness, in-chat slot sharing closes the visit. After the visit, BotSync drives the follow-up — reminders, document collection, EOI, token — until the deal closes or formally drops.
- Qualification-gated slot sharing — only ready leads get slots
- Per-counsellor Google Calendar sync
- Post-visit follow-up flow (feedback, brochure, financing)
- Booking outcome reflected on the lead profile
- No-show recovery with rescheduling slots
Site visit · Skyline Andheri
ConfirmedSat, 24 May · 11:00 am
Anand R. · 30 min · meet at sales gallery
Follow-up flow (auto-runs)
24h beforeReminder + Google Maps link
At startCounsellor name + phone
2h after visitFeedback + brochure
24h afterFinancing options + EOI form
Built-in CRM fields
The lead profile a broker actually needs
No more bending a generic CRM into shape. BotSync ships with the fields a real-estate desk uses every day — BHK, locality, budget range, end-use vs investment, financing, timeline, RERA shown, site-visit status. Add your own custom fields in seconds.
- Aurora populates fields automatically as the lead chats
- Filter and segment leads by any field for routing or broadcasts
- Custom fields — add “project shortlist”, “EOI paid”, “token amount” in a click
Rohan Mehta · Lead profile
QualifyingConfiguration3 BHK
Budget range₹3.2 – 3.8 Cr
Preferred localityAndheri W · Juhu
Purchase purposeEnd-use
Timeline3 months
FinancingLoan needed (80%)
SourceIG ad · Andheri 3BHK
RERA shownP51800003456
Site visitSat 11 am · Confirmed
What changes after BotSync
Outcomes brokers see in the first 60 days
Numbers from real-estate teams on BotSync after switching from a mix of Excel + portal dashboards + agent WhatsApp.
< 30s
First response time
Aurora replies the moment a lead lands — IG, portal, walk-in form, anywhere.
2.1×
More site visits booked
Qualification-gated slot sharing means more visits with actual buyers, not tyre-kickers.
−43%
Unqualified agent calls
Agents only call leads with budget, BHK, locality, and timeline already gathered.
1 CRM
Across every channel
No more reconciling 6 dashboards. Portal, IG, walk-in — one lead, one source of truth.
BotSync vs generic CRMs for real estate
A CRM that thinks in BHKs — not opportunities
Zoho and Salesforce are great B2B sales CRMs. They're a poor fit for property sales — where the deal happens in WhatsApp, not in a quote-and-purchase-order ladder.
| Capability | BotSync | Generic B2B CRMs |
|---|---|---|
| WhatsApp + IG + portals in one inbox | Channels live in their own tabs | |
| AI qualifies BHK / budget / locality / timeline | Manual qualification by agent | |
| Routing by project, locality, or budget tier | Round-robin only | |
| Project-aware AI (your inventory, your pricing) | Generic responses | |
| Site visit booked in-chat with calendar sync | External Calendly link | |
| Built-in real-estate CRM fields | Generic opportunity / deal fields | |
| No-show recovery flow | Manual follow-up | |
| Designed for the WhatsApp-first sales motion | Designed for desktop CRM users |
FAQ
Common questions from real-estate teams
Can BotSync ingest leads from 99acres / Magicbricks / Housing.com?+
Yes. Each portal exposes a webhook for leads — BotSync receives the POST, creates a lead with the portal as the source, and kicks off the WhatsApp qualification. We document the per-portal setup in onboarding.
What about Camera and Facebook ad leads?+
Camera DMs land directly in the same BotSync inbox. Facebook Lead-Ad form submissions flow in via webhook and start a WhatsApp follow-up automatically. Both carry their ad-campaign source for attribution.
Does Aurora know my projects, or does it answer generically?+
Aurora answers only from the project-specific knowledge you upload — brochures, price grid, RERA numbers, FAQs. The safe-fact guard refuses to invent prices, layouts, or possession dates. Compliance-aware by default.
Can two cities or two project teams share one workspace?+
Yes. Routing rules send Andheri leads to the Andheri team, Pune leads to the Pune team. Each team has its own owners, calendars, and follow-up flows. Reports roll up per project or city.
Can my agents work from their phones?+
Yes. The BotSync Android app gives agents the same inbox, lead profile, stage controls, tasks, and bookings on their phone — perfect for site visits and on-the-go agents. iOS is on the roadmap.
Is BotSync RERA-aware?+
BotSync doesn't generate RERA numbers, but Aurora is configured by default to never commit to RERA approval timelines, title status, or possession dates without verified inventory. You'll have to upload your project's RERA documents for Aurora to reference them.
Can I run broadcasts to past site-visit leads who didn't close?+
Yes. Segment leads by stage (visited, not-closed) and source (Skyline Andheri visit), then send an approved WhatsApp template — new inventory, price-drop, or year-end offer. Replies land back in the original lead's profile.
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Built for your team's sales motion
One CRM for every channel your brokers sell on
Turn the next IG ad click into a site visit
14-day free trial. Connect your portals, upload project sheets, and watch the first qualified buyer book a visit — without an agent touching the keyboard.