2–4 hour first reply
Most sales and support emails get a real human first response inside a working morning. Slow weekend? Monday 9:30 IST.
Talk to us
Real humans — India time, no chatbot maze.
Whichever path you're on — evaluating BotSync, mid-migration, an existing customer with a question — pick the channel below. We answer within a working day. Most replies land in 2–4 hours.
Real humans on the other sideIndia-time response (IST)No “ticket pipeline”
Pick the right channel
Four ways to reach us
Each channel goes to the right team — not a shared inbox triaging tickets. Email or tap the form below; either way works.
Sales
Evaluating BotSync. Demo requests, pricing, plan selection, custom needs.
sales@botsync.in
≤ 4 hours, working days
Email this team
Support
Existing customer with a question, bug, or configuration help.
support@botsync.in
≤ 2 hours, IST hours
Email this team
Migration
Moving from Interakt / WATI / DoubleTick. We do the heavy lifting.
migrate@botsync.in
Same-day reply, plan walkthrough next-day
Email this team
Partnerships
Agency, integration partner, reseller, or media enquiry.
partners@botsync.in
≤ 1 working day
Email this team
Send us a message
Tell us what you're trying to do
The more context you give, the better the first reply. Most teams describe the business, current setup, and what they want to change in 3–4 lines.
Where we are
BotSync is built and supported from India. Engineering, support, and onboarding operate on IST.
BotSync
Sole Proprietorship
Saryu Enclave, Avadh Vihar Yojna, Lucknow, Uttar Pradesh 226002
Phone: +91 87074 95059
Email: support@botsync.in
India · IST (UTC+5:30)
WhatsApp us
Yes, we use BotSync to talk to you. Send “hi” to our number — Aurora answers basic questions, a human takes over for anything else.
Open WhatsApp chatWhat to expect
Response SLAs we actually hit
Not aspirational marketing copy — these are the targets the team operates against.
Demo within 48h
Demos run live (not recorded) — your team, your data shape, your questions. 30-min slot, calendar link after first reply.
Migration plan within 3 days
Switching from Interakt / WATI / DoubleTick? We map your templates, segments, and flows and send a written plan inside 3 working days.
No SDR “qualification” gauntlet
You get a builder or operator on the call from message one. No 4-stage discovery before you see the product.
FAQ
Common pre-sales questions
Do I need to book a demo to try BotSync?+
No. The 14-day free trial unlocks every feature with no credit card. If you'd rather have us walk you through it, the demo is a 30-min live session — pick a slot when we reply to your message.
Can the demo use my actual business data?+
Yes — we recommend it. The demo is more useful with your project sheets / catalog / batch list / fee table than with our generic mock data. Send a sample with your message, or upload during the call.
Is there a no-card free trial — or just ‘free demo’?+
Real 14-day free trial. No card needed. Every feature is on — inbox, AI, flows, forms, bookings, broadcasts, analytics, mobile app. You hit the paywall only when the trial ends.
How long does onboarding take?+
New workspace from registration to first AI reply: same day. Full migration from another tool (Interakt / WATI / DoubleTick), with templates and history moved: 5–7 working days. We handle the heavy parts.
Can I get a custom price for a larger team?+
Yes. For 50+ agents, multi-workspace deployments, or specific compliance requirements (BAA, custom contracts), email sales@botsync.in — we'll send a fitted quote within a working day.
What if I want to evaluate against a specific competitor (Interakt / WATI / DoubleTick)?+
Read the /compare page first — most of the side-by-side is already there. Then send us your specific use case and we'll point out where each tool fits or doesn't for you, honestly.
Will I get spammed if I send this form?+
No. The form goes to sales / support / migration depending on the reason you select. We reply once. If you don't engage further, you don't hear from us again. No drip sequences, no newsletter signup hidden in the fine print.
Or — skip the demo and try it yourself
Start the 14-day trial — no card, every feature on
Most teams know if BotSync is a fit by day three. If you'd rather just try it before talking to anyone — that's honestly fine.