One CRM, not ten silos
Every feature reads and writes the same lead model. No second source of truth, no nightly reconciliation.
All features
One workspace. Every feature wired in.
BotSync is one connected lead-ops workspace — not a hub-and-spoke of disconnected products. Inbox, AI, forms, flows, bookings, broadcasts, analytics, integrations, mobile — same lead, same CRM, no glue code.
10 features · one platformOfficial WhatsApp Cloud API14-day free trial
Used by counselling teams, brokers, clinics, travel desks, and SMB sales across India — 2,400+ workspaces, one platform
Inbox & AI
Conversations that move forward
WhatsApp and Instagram in one inbox, with an AI agent trained on your business — replies in your voice, gated by your rules.
WhatsApp + Instagram + CRM
Unified inbox
Every conversation has a lead. Every lead has stage, tasks, bookings, and history attached.
- WhatsApp + Instagram inbox
- Kanban + table views
- Owners, tags, custom fields
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Replies in your voice
AI agent — Aurora
Approval-first by default. Trained on your KB. Hands off when the deal needs human judgment.
- Account-level training
- Source citations
- Safe-fact guard
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Capture & engage
Lead capture wired into follow-up
Forms, broadcasts, and flows that share the same CRM model — no spreadsheets, no glue code.
Hosted + iframe embed
Lead forms
Explicit CRM field mapping, consent capture, and form-submitted automation built in.
- Hosted public links
- iframe embed
- form_submitted flows
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Template campaigns + CRM replies
Broadcasts
Send approved templates to live CRM segments. Replies land on the original lead profile.
- Live segment filters
- 24h-window aware
- Auto-trigger follow-up
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Visual no-code journeys
Flow builder
Qualification, branching, template sends, Sheets append, webhooks, and AI handoff — in one canvas.
- 20+ node types
- Mid-flow AI handoff
- Step debugger
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Convert & measure
Calls booked, funnel visible, team coached
Bookings and analytics that close the lead-ops loop — see where you drop, fix what matters, coach who needs it.
In-chat slots + Google Calendar
Bookings
Qualification-gated slot sharing, live calendar sync, lead-profile booking card, no-show recovery.
- Google Calendar OAuth
- 4-step reminders
- No-show recovery
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Live funnel, sources, AI, team
Analytics
From new → enrolled in real time. Source attribution, AI vs human, per-agent SLAs — drill into any cell.
- Live funnel
- Source attribution
- Per-agent SLA
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Channels & platform
The platform underneath
Run on the official WhatsApp Cloud API, connect the tools you already use, and work from your phone when you're not at a desk.
Official Meta API
WhatsApp Cloud API
Bring your own Meta number. Zero markup on Meta's per-conversation pricing. CRM + AI on top.
- Official Meta API
- Zero markup
- Templates + webhooks
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Calendar, Sheets, SMTP, widget, webhooks
Integrations
OAuth-first connectors. No client ever pastes an API secret. Lead data stays in one CRM.
- Google OAuth
- BYO SMTP
- HTTP request + webhooks
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CRM in your pocket
Android app
Native Android workspace — chats, stages, tasks, bookings. Signed APK with in-app updates.
- Native Android
- Push notifications
- In-app updates
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How we build features
Opinionated platform, not a feature pile
BotSync is built for lead-ops teams that need things to actually work together. These are the four principles that decide what we ship — and what we don't.
Deep over wide
Five connectors built into the workflow beats fifty marketplace recipes. We ship what lead-ops actually uses.
Safe defaults
AI is approval-first. Templates are window-aware. Forms map by field ID. Opt-outs are global. You don't have to remember the rules — the platform does.
Honest roadmap
If a feature is in validation, we mark it. If iOS isn't here yet, we say so. No vapor in this docs site.
Start with one workspace — every feature included
See every feature working — for your business
14-day free trial. Inbox, AI, forms, flows, bookings, broadcasts, analytics, integrations and the Android app — all on, day one.